Frequently Asked Questions

Everything you need to know about finding and booking venues on PlayTime.

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PlayTime is the easiest way to book sports venues in Tbilisi. Find a venue, pick a free time slot, and reserve it online in seconds — no phone calls, no back-and-forth.

Sports venues across Tbilisi — padel and tennis courts, football pitches, basketball and volleyball courts, and more as our network grows. Open PlayTime to see what’s available near you.

No. PlayTime runs right in your browser at app.playtime.ge — there’s nothing to install. Just open it, sign in, and book.

Browse the venues near you, pick an open time slot, and confirm. You’ll get a booking code instantly — just show it when you arrive.

Browsing is open to everyone. To confirm a booking you sign in with Google or Apple and verify your phone number — that keeps your booking secure and lets the venue reach you if needed.

Your call. Pay online when you book — by card, Apple Pay, Google Pay, or straight from your Georgian bank — to confirm and secure your booking. Or skip the card: reserve now and pay cash at the venue when you arrive. Both show what you'll pay up front, with no deposit and no booking fee.

Both reserve your slot at the same price. Pay online to confirm and secure it up front, so there's nothing to settle on arrival. Or pay at the venue if you'd rather not use a card — just bring cash and show your booking code. Same slot, your choice.

Yes. Online payments are handled by Paysera, a licensed payment provider used across Georgia and Europe. Your card or bank details go straight to Paysera — PlayTime never sees or stores them.

None. You pay only the venue’s own price for your time slot — PlayTime never adds a fee on top.

Yes. Each venue sets its own cancellation policy, shown to you when you book. If you chose to pay at the venue, nothing was charged upfront, so just let the venue know in good time if your plans change. If you paid online, any refund follows that venue's policy. Either way, change your plans in good time.

Visit our For Venues page and fill in the short form; our team will get back to you within 24 hours. Listing is free — no setup fee and no monthly fee, and PlayTime earns a commission only on the bookings it brings you.