Frequently Asked Questions
Find answers to common questions about PlayTime, whether you're a gamer or a venue owner.
Questions from Gamers
Download the PlayTime app, browse venues near you, check availability in real-time, and book your preferred time slot. You can pay through the app or at the venue.
Yes! You can cancel or modify your booking up to 30 minutes before your scheduled time. Just go to "My Bookings" in the app and make your changes.
PlayTime features PC gaming rooms, billiards halls, paddle courts, table tennis venues, gaming cafes, and more. We're constantly adding new types of entertainment venues.
You can pay directly through the app using your card or mobile payment, or choose to pay at the venue when you arrive. Payment options vary by venue.
You can join a waitlist to be notified of cancellations, explore alternative venues nearby, or book for a different time slot. Our app shows real-time availability updates.
Questions from Venue Owners
PlayTime charges a small commission only on successful bookings. There are no upfront costs, monthly fees, or setup charges. You only pay when you earn.
Use our venue dashboard at staff.playtime.ge to update your availability, manage bookings, set pricing, and view analytics. The interface is designed to be simple and efficient.
Basic business information, location, contact details, available services, pricing, and photos of your venue. Our team will help you set up your profile during onboarding.
Once your profile is approved and set up (usually within 2-3 business days), you can start receiving bookings immediately. Our team provides full support during setup.
Absolutely! You have full control over your pricing, can set special rates for different time periods, create promotional offers, and adjust prices anytime through the dashboard.
We provide dedicated support including initial setup assistance, marketing guidance, technical support, and ongoing account management to help maximize your bookings.